Refund Policy

At My Love Forever, we aim to ensure your complete satisfaction with your purchase. If you are not entirely satisfied, please review our refund policy below.

1. Eligibility for Returns

  • Timeframe: Returns are accepted within 14 days of receipt of your order.

  • Condition: Items must be returned in their original condition, unused, and with all original packaging and tags.

  • Non-Returnable Items: Certain items are not eligible for return, including:

    • Custom or personalized products

    • Perishable goods

    • Sale or clearance items

    • Gift cards

2. Return Process

  1. Initiate a Return: Contact us at contact@myloveforever.com with your order number and details of the item you wish to return.

  2. Approval: Once your return request is approved, we will provide you with a return authorization number and shipping instructions.

  3. Shipping: Customers are responsible for return shipping costs unless the return is due to an error on our part (e.g., incorrect or defective item received).

3. Refunds

  • Inspection: Once we receive your returned item, it will be inspected to ensure it meets the eligibility criteria.

  • Processing Time: Refunds are processed within 14 days after inspection.

  • Original Payment Method: Refunds will be issued to the original payment method. Please note that it may take additional time for your bank or card issuer to process the refund.

  • Partial Refunds: In some cases, only partial refunds may be granted (e.g., for items returned not in their original condition).

4. Exchanges

  • Eligibility: Exchanges are only offered for items that are defective or damaged upon receipt.

  • Process: To request an exchange, contact us at contact@myloveforever.com with photos and details of the defective or damaged item.

5. Damaged or Defective Items

If you receive a damaged or defective item, please notify us within [Number] days of receipt with photos and a description of the issue. We will provide a replacement or refund at no additional cost.

6. Exceptions

  • We do not accept returns or issue refunds for:

    • Items damaged due to misuse or improper care

    • Items without proof of purchase

7. Contact Us

If you have any questions about our refund policy, please contact us at:

           Email: contact@myloveforever.com